Privacy Policy

1. Who we are

Commbank Guide is an independent informational website about banking products and digital banking practices. It is not affiliated with, endorsed by or sponsored by Commonwealth Bank or any other financial institution. This website is a static informational resource: it has no user accounts, no forms and no payment functionality.

2. Information we process

We intentionally minimise data collection. Specifically:

• No registration data. The website does not offer accounts, newsletters or forms, so we never collect names, email addresses, phone numbers or financial details.
• Cookie consent preference. When you respond to the cookie banner, your choice ("accept all" or "essential only") and a timestamp are stored in your browser's local storage on your device only. It is never transmitted to our servers.
• Technical logs. Like virtually every website, our hosting infrastructure records standard server logs (IP address, browser type, requested page, date and time) for security, availability and maintenance purposes. These logs are processed on the basis of our legitimate interest in operating a secure website and are deleted on a rolling schedule.

3. How we use the information

The limited information described above is used exclusively to:

• Deliver the pages you request;
• Remember your consent choice on your device;
• Detect and prevent abuse, attacks and automated scraping that harms service availability;
• Comply with legal obligations.

We do not sell, rent or trade any information, and we do not build advertising profiles of visitors.

4. Cookies and local storage

This website uses a single locally stored consent record so that the cookie banner does not reappear after you make a choice. No third-party cookies, analytics beacons or advertising pixels are embedded. See the Cookie Policy for details.

5. Legal bases (GDPR reference)

Where the EU General Data Protection Regulation applies, we rely on: (a) legitimate interest for technical logs necessary to operate the site; (b) consent, captured via the banner, for any non-essential storage — currently none is used.

6. Data sharing

We share information only where required by law (for example, a valid court order) or with infrastructure providers acting under confidentiality obligations solely to keep the website available.

7. Data retention

Your consent record remains in your browser until you clear site data. Server logs are retained on a short rolling schedule consistent with operational security needs.

8. Your rights

Depending on your jurisdiction, you may have the right to access, correct, erase or restrict processing of personal data, to object to processing based on legitimate interests, and to lodge a complaint with a supervisory authority. Because this site collects almost no personal data, most requests can be satisfied by clearing your browser's local storage for this domain.

9. Children's privacy

This website is a general-audience informational resource and does not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction).

10. International transfers

The website is delivered through hosting infrastructure that may process technical logs in different regions. Where transfers occur, they are performed under appropriate safeguards.

11. Changes to this policy

If our practices change, we will update this page and revise the effective date. Material changes will be highlighted on the homepage for a reasonable period.

12. Contact

Questions about this policy can be directed to the site operator via the hosting provider's abuse and contact channels published in the domain registration records for commbank.cn.com.